New Patient Information

What To Expect

Please complete Registration Form and the COVID-19 questionnaire

We need to ensure that we have the correct details for you.

We also want to check that it is appropriate for you to attend your appointment.

Therefore, it is necessary for you to complete the questionnaire as soon as possible.

Thank you.

Firstly, thank you for booking with us

When visiting an osteopath for the first time, it is natural to feel a little unsure of what to expect.

The following fact sheet has been developed to explain what happens and answer any questions you may have.

If you have any other concerns, please don’t hesitate to contact the practice by telephone, prior to attending your appointment.

Your Consultation

Osteopaths are healthcare professionals who are specifically trained in diagnosing health issues.

At the start of your first appointment, your osteopath will ask you questions about your medical history and lifestyle, as well as any symptoms you may be experiencing.

This is very important as it will help them to make an accurate diagnosis and suggest appropriate treatment.

They will write down what you tell them in your records. These will be treated as confidential in accordance with standards of practice set out by the General Osteopathic Council and the Data Protection Act 1998. If you wish, you may request a copy of your notes, but you may be charged an administration fee for this.

Your osteopath will need to examine the area(s) of your body causing discomfort. Sometimes the cause of the problem may be in a different area to the pain, (For example, pain in your lower arm maybe linked to the nerves in your neck) so they may need to examine your whole body.

They will need to feel for any tightness in the muscles and stiffness in the joints and may need to touch these areas to identify problems. They will explain what they are doing as they go along.

If you are uncomfortable with any part of this, you have the right to ask them to stop at any stage, without prejudicing your future treatment.

What to Wear

As with any healthcare appointment, it may be necessary for your osteopath to ask you to remove some clothing. This is so they can see and touch the areas of the body causing you concern.

Your osteopath will want you to feel at ease, therefore if you feel uncomfortable undressing to your underwear, your osteopath may be able to suggest wearing clothing, such as shorts and a t-shirt, or close-fitting garments, that will enable them to work effectively, so please do discuss this with them.

You may wish to seek treatment from an osteopath of the same sex as yourself. You are also welcome to ask a friend or relative to accompany you and be present throughout your appointment.

Your Treatment

Your osteopath will make a diagnosis and discuss a course of treatment with you.

This may involve further visits for manual therapy – a range of gentle hands on techniques that focus on releasing tension, stretching muscles and mobilising joints.

Together with exercises that you can do at home and helpful advice designed to help you relieve or manage your pain, keep active and maintain the best of health.

They will discuss the likely cost of this and ask for your consent to begin treatment.

Most osteopaths will begin your treatment at your first appointment, but sometimes they may require further tests first i.e. blood tests or scans.

Occasionally they may diagnose an illness that they are unable to treat and may refer you to your GP or another appropriate health professional.

Is Treatment Painful?

Osteopathic treatment is usually a very gentle process and osteopaths work very hard to make treatment as painless as possible, but you may experience some discomfort during and after treatment.

Your osteopath will warn you if they think that the technique that they are about to use is likely to be uncomfortable and will stop if you tell them that you are feeling too much pain.

Following treatment,you may experience some mild soreness in the area of thebody that was treated, this will normallyresolve within 48 hours. If you experience serious or unusual symptoms after treatment, you should contact your osteopath straight away for advice.

Training and Regulation

You can be confident that your osteopath has the highest level of training and expertise, and will provide a safe and effective diagnosis and treatment for you. In the UK, the osteopathic profession is regulated by the General Osteopathic Council and osteopaths are trained to degree level, taking a minimum of four years, including over 1000 hours of contact time with patients at undergraduate level.

Osteopaths are also recognised by the NHS as Allied Health Professionals and play a critical role in the diagnosis, treatment and care of people of all ages.

The COVID-19 Procedure.

We have arranged things to ensure a safe working environment.

  • Firstly, the triage questionnaire ensures that it is appropriate for you to attend.

  • Secondly, you will receive an SMS two hours before your appointment enabling you to check-in online when you arrive here.

  • We will let you know when we are free, and your practitioner will meet you at the door.

  • We are required to wear PPE, and you will be asked to wear a mask

  • We will take your temperature and pulse rate to check for any signs of infection.

  • Payments will be card only, and ideally contact-less.
safeguarding policy. the Guildhall Practice.

The Guildhall Practice COVID-19 Safeguarding Policy.

You are welcome to read the full document.

If you have any questions please don’t hesitate to let us know.

covid-19 safeguarding policy

Sports Massage Kings Heath

The Guildhall Practice in Kings Heath Birmingham is well known for providing excellent sports massage as well as other physical therapies.

We have been in Kings Heath since 1994, however, we also have practices in Birmingham city centre and Edgbaston.

We are a multi-disciplinary group practice offering osteopathy, physiotherapy, as well as sports massage therapy.

Above all, every member of the Guildhall team is completely committed to providing the very best healthcare.

97% of patients; after their first treatment gave 10/10 when asked:

“How likely are you to recommend a close friend or family member?”

Sports Massage

Sports massage is effective in maintaining a relaxed tone within muscles, and therefore improving flexibilty.

It forms a particularly important element of an athlete’s training programme.

Treatment enables them to push their bodies harder in training and also recover from training more rapidly.

Importantly, sports massage helps in preventing injuries, as well as improving recovery once an injury has occurred.

Learn More About Sports Massage Treatment

“You do not particularly need to be an athlete to have sports massage.

It is of benefit to everybody, regardless of your age or the level of your activity.”

Sports Massage Kings Heath

Finally, we are committed to make it easy for you to arrange an appointment around your working day. Therefore, we offer are a wide variety of available appointment times.

On most days the practice opens at 7.30 AM, additionally, we remain open until 7.30 Pm on at least three evenings each week.

Check Out Our Online Stretching Exercises

sports massage kings heath birmingham

Please find a list of the most frequently asked questions below.

However, please don’t hesitate to call us if you have any questions that we have not answered.

We look forward to seeing you at the practice.

Does Sports Massage Hurt ?

At certain moments sports massage can be particularly challenging as a treatment.

However, it certainly does not have to be painful.

First and foremost we are a patient-centred practice.

Therefore, it is important to us that you feel comfortable at all times.

Importantly, you must you tell your therapist if you are feeling uncomfortable at any time.

Our therapists are trained in a particularly wide number of techniques. Therefore, there is always another technique that could be used that is equally as effective.

Finally, there’s often a question as to what degree of pressure is optimal for effective treatment.

However, in our experience patient’s preferences vary widely.

The bottom line is, ultimately, the amount of pressure that you as a patient are comfortable with.

Sports Massage kings Heath Birmingham

What are the Health Benefits of Sports Massage ?

Sports massage has been found to help in two broad areas.

It has a positive effect on you both physically and also physiologically.

Physiologically.

The flow of blood and lymph flow increases and also muscle fibres are stretched.

Hence, you gain from an increase in flexibility.

Psychologically.

Secondly,on a psychological level it is very effective at reducing anxiety and stress levels. Finally you will fell great because it also leads to the release of endorphins.

Sports Massage kings Heath Birmingham

What Should I Expect On My First Visit ?

The Case History.

First and foremost your massage therapist will want to understand the reason you have come for sports massage.

They will take a brief case history to record any current symptoms as well as any historic health issues. In order to ensure that it is an appropriate treatment for you.

Your massage therapist will ask you about how your injury occured and, in particular, factors which may be affecting it.

The case history allows us to build a picture of your health and activity as well as helping to build a treatment plan.

Importantly, based upon your individual needs.

The Examination.

Firstly, we will assess your general posture and your range of motion.

Then your massage therapist will then also assess any specific injuries that you may have.

The Sports Massage Treatment.

Generally patients undress to their underwear for sports massage treatment, however, by far the most important thing is that you are comfortable.

Although we have towels which we can use for your modesty, ultimately, it is entirely up to you what you wear.

Often patients will wear shorts or, alternately, gym wear that can stretch. 

The treatment is structured around your individual needs, therefore you should let your therapsist know if you ever feel uncomfortable in any way.

Finally, sports massage involves a number of different techniques.

You can read more about these in the section below.

Importantly sports massage does not need to be painful.

We can adjust the pressure, or alternatively we can choose to use a different technique.

Sports Massage kings Heath Birmingham

What Should I Wear ?

Ultimately it is completely up to you !

From our perspective it’s easiest if you are in your underwear, however, by far the most important thing is that you are comfortable.

We have towels that we use during sessions to retain your modesty.  

However, if you would rather wear more, then people regularly wear their gym kit. The important thing is that it can stretch.

Sports Massage kings Heath Birmingham

Who is Sports Massage For ?

Firstly, sports massage is not only for sports people or those involved in competitive sport.  

Most people will certainly experience some degree of muscular tension and stiffness at some point.

Increasingly our sedatory occupational lives and our recreational activities are clashing.

 For example many of us are sitting hunched over a computer all day and then we race out to get to a gym class. Unless you take the time to stretch and prepare for exercise it is likely to result in muscular tightness and pain.

We are here to help !

Sports Massage kings Heath Birmingham.

Why do Sports People Use Sports Massage ?

Competitive athletes use sports massage as a vital part of their training program.

Improved Recovery.

Firstly, it reduces the time it takes to recover between training sessions.

Better Muscle Tone.

Secondly, it reduces the muscle tone.

Therefore it improves the function of the muscles. Importantly, this reduces the potential of injury.

Injury Resolution.

When an injury occurs, sports massage is effective in supporting an athlete to recover.

Enhanced Performance.

Finally, the combined effects of all of the above lead to enhanced athletic performance.  

So, it’s not surprising that competitive athletes use sports massage as an integral part of their training schedule !

We treat a wide range of sports people at the practice, including international athletes and professional footballers.

Sports Massage kings Heath Birmingham

How Often Should I Have Sports Massage ?

It depends on a number of factors, however, in our experience a monthly treatment supported with a regular stretching regime between treatments appears to work well for most patients.

Similarly there are times when we treat competitive or professional athletes multiple times each  week. In order for them to cope with the demands of competition.

Sports Massage kings Heath Birmingham

What Conditions Do You Treat ?

Sports related Injuries.

The Guildhall team treat a variety of injuries often as a consequence of trauma.

However, they are frequently due to repetitive use.

Athletes often present with injuries such as shin splints, calf strains and also hamstring tears.

Racket sport patients often struggle with with tendon over-strain injuries. We frequently see patients with tennis elbow, as well as frozen shoulder and rotator cuff injuries.

Dance related injuries.

The Guildhall Practice has an excellent reputation in Birmingham for the treatment of dance related injuries.

For almost 30 years we have been the “go-to” practice for all of the major dance and theatre companies in Birmingham.

We work very closely with the dancers from Birmingham royal Ballet, ACE dance and music and Rosie Kay’s dance company.

The Guildhall Practice is the resident practitioners at Birmingham REP theatre.

Everyone Else !

We all have the vulnerability to have tight and aching muscles.

Often patients book appointments because they have done more exercise than normal. Maybe digging in the garden or doing DIY.

Frequently patients with  sedatory occupations often complain of tightness muscle through their neck and shoulders.

Sports Massage kings Heath Birmingham

What Do You Specialise In ?

The Guildhall Practice is widely regarded as being the “go-to” clinic in Birmingham for the treatment of sports as well as dance related injuries.

We are very proud of our long history supporting competitive sports people and professional dancers in Birmingham.

We have worked very closely with Birchfield Harriers, BRB, CBSO, ACE dance and music, Rosie Katy dance company, Birmingham REP and the Royal Birmingham Conservatoire for over 25 years.

However, we pride ourselves on providing the same excellent care for every single one of patients !

Sports Massage kings Heath Birmingham

How Soon After An Injury Should I Have Sports Massage ?

Generally it is best to allow the acute phase to ease before having a sports massage.

The inflammation normally takes about 48 hours to begin to settle.

However, you should always feel comfortable to call the practice and a member of the team will be happy to give you advice.

Importantly applying ice, elevating and resting the injury will generally help to reduce the degree of inflammation.

Sports Massage kings Heath Birmingham

Which Sports Massage Techniques We You Use ?u003cbru003e

At The Guildhall Practice we use a combination of these techniques.

We will use whichever technique is the most appropriate for you, and importantly, for you individual needs.

Effleurage.

Effleurageis the light contact massage technique.

We often use at the start and also the end of each session.

We use effleurage to generally increase blood flow and people, therefore, find the increased warmth relaxing.

Petrissage.

Petrissage is a compressive movement which is similar to a ‘kneading’ movement.

Consequently, it is certainly a deeper massage technique.

We frequently use this to have a more localised effect on some deeper muscles. It is also useful for encouraging mobility between tissue layers.

Myofascial release.

Myofascial release creates a localised stretch to a particular muscle by applying a gentle pressure.

The technique is particularly effective where the connective tissue has become restricted.

Deep Tissue Massage.

Deep Tissue Massage unsurprisingly involves creating a sustained pressure upon the deeper muscle and also the soft tissue structures.


The technique is very useful for treating long-standing mechanical patterns.

Trigger Point technique.

Trigger Point technique is applied directed to a specific location, in order to affect the surrounding musculature.

They are particularly useful for affecting the larger muscle groups.

Deep Friction Massage techniques.

Deep Friction Massage techniques are deep massage strokes across the muscle fibres.

We often use this for breaking through scar tissue

Muscle Energy techniques.

Muscle Energy technique involves the patient gently contracting a muscle for a short time.

Importantly, we do this whilst it is being stretched.

This is a very effective technique for relaxing muscles and also for improving flexibility.e (ART).

 ART is a soft tissue technique.

Firstly involves stretching a muscle whilst also applying a pressure or massage.

This technique can be highly effective. However, it is an active and deep technique. Therefore it can be quite intense.

Sports Massage Birmingham City Centre. The Guildhall Practice



Testimonials Edgbaston

The Guildhall Practice Google Testimonials Edgbaston

Thank you for helping us!

We really appreciate any positive reviews or testimonials that you might want to give.

We know that life is going to be very difficult for us for a very long time.

So, we will be massively grateful for any support.

Please follow the link to leave a testimonial Guildhall Edgbaston

The Guildhall Practice Facebook Testimonials Edgbaston Birmingham

£25 Late Availability Treatments

We charge a £20 fee for any cancellations within 24 hours of the booked appointment, as well as missed appointments.

However, we like to be completely fair, so we have decided to offer these cancelled appointments for £25 to anybody who can attend at such short notice.

These treatments will be standard appointments in every other aspect.

We will post these notifications on Facebook, Twitter and Instagram.

Please follow the link, like us, and it would be great if you would like to leave a testimonial !

Thank you.

The Guildhall Practice

Edgbaston Testimonials

Testimonials Kings Heath

The Guildhall Practice. Google Testimonials Kings Heath Birmingham

Thank you for helping us!

We really appreciate any positive reviews or testimonials that you might want to give.

We know that life is going to be very difficult for us for a very long time.

So, we will be massively grateful for any support.

Please follow the link to leave a testimonial Guildhall Kings Heath.

The Guildhall Practice Facebook Testimonials Kings Heath Birmingham

£25 Late Availability Treatments

We charge a £20 fee for any cancellations within 24 hours of the booked appointment, as well as missed appointments.

However, we like to be completely fair, so we have decided to offer these cancelled appointments for £25 to anybody who can attend at such short notice.

These treatments will be standard appointments in every other aspect.

We will post these notifications on Facebook, Twitter and Instagram.

Please follow the link, like us, and it would be great if you would like to leave a testimonial !

Thank you.

The Guildhall Practice

Kings Heath Testimonials

COVID-19 Safeguarding

Are You Well ?

Please complete the SHORT COVID-19 questionnaire now

We just need to ensure that it is appropriate for you to attend your appointment.

We know that you have filled out the FULL questionnaire, however, we still need to know that you are currently well.

Thank you.

The COVID-19 Procedure.

We have arranged things to ensure a safe working environment.

  • Firstly, the triage questionnaire ensures that it is appropriate for you to attend.

  • Secondly, you will receive an SMS two hours before your appointment enabling you to check-in online when you arrive here.

  • We will let you know when we are free, and your practitioner will meet you at the door.

  • We are required to wear PPE, and you will be asked to wear a mask

  • We will take your temperature and pulse rate to check for any signs of infection.

  • Payments will be card only, and ideally contact-less.
safeguarding policy. the Guildhall Practice.

The Guildhall Practice COVID-19 Safeguarding Policy.

You are welcome to read the full document.

If you have any questions please don’t hesitate to let us know.

covid-19 safeguarding policy

Important Information About Your Appointment

What To Expect

Please complete the COVID-19 questionnaire now

We need to ensure that it is appropriate for you to attend your appointment.

Therefore, it is necessary for you to complete the questionnaire as soon as possible.

Thank you.

The COVID-19 Procedure.

We have arranged things to ensure a safe working environment.

  • Firstly, the triage questionnaire ensures that it is appropriate for you to attend.

  • Secondly, you will receive an SMS two hours before your appointment enabling you to check-in online when you arrive here.

  • We will let you know when we are free, and your practitioner will meet you at the door.

  • We are required to wear PPE, and you will be asked to wear a mask

  • We will take your temperature and pulse rate to check for any signs of infection.

  • Payments will be card only, and ideally contact-less.
safeguarding policy. the Guildhall Practice.

The Guildhall Practice COVID-19 Safeguarding Policy.

You are welcome to read the full document.

If you have any questions please don’t hesitate to let us know.

covid-19 safeguarding policy

Testimonials Birmingham City Centre.

The Guildhall Practice Google Testimonials Birmingham City Centre

Thank you for helping us!

We really appreciate any positive reviews or testimonials that you might want to give.

We know that life is going to be very difficult for us for a very long time.

So, we will be massively grateful for any support.

Please follow the link to leave a testimonial.

The Guildhall Practice Facebook testimonials Birmingham City Centre

£25 Late Availability Treatments

We charge a £20 fee for any cancellations within 24 hours of the booked appointment, as well as missed appointments.

However, we like to be completely fair, so we have decided to offer these cancelled appointments for £25 to anybody who can attend at such short notice.

These treatments will be standard appointments in every other aspect.

We will post these notifications on Facebook, Twitter and Instagram.

Please follow the link, like us, and it would be great if you would like to leave a testimonial !

Thank you.

The Guildhall Practice

Testimonials Birmingham City centre

COVID-19 Protocol

Our Safe Return To Work.

the guildhall practice return to work covid-19

Firstly, we have spent a lot of time planning to safely return to work.

Importantly, it has been necessary for us to consider the safety of our patients, our staff members and the wider public.

Therefore we have prepared a safeguarding policy to document the procedures that we feel appropriate in order to return to work.

We have started back now and very much look forward to seeing you again.

The COVID-19 Procedure.

We have arranged things to ensure a safe working environment.

  • Firstly, the triage questionnaire ensures that it is appropriate for you to attend.

  • Secondly, you will receive an SMS two hours before your appointment enabling you to check-in online when you arrive here.

  • We will let you know when we are free, and your practitioner will meet you at the door.

  • We are required to wear PPE, and you will be asked to wear a mask

  • We will take your temperature and pulse rate to check for any signs of infection.

  • Payments will be card only, and ideally contact-less.

Above all, rest assured that we will do everything that we can do to ensure that we provide the same excellent healthcare in a safe environment !

Finally, we are currently working without any reception cover. Therefore, we request that you book your appointments online.

However, if you need to speak to us please call and leave a message. We will call you back as soon as we are able to.

Book Online

Please note that we are always eager to accommodate patients who need an appointment urgently.

Therefore, if you cannot find a convenient appointment online, please do contact us, and we will do all we can to create one for you.

It’s something that we do all of the time, so please don’t hesitate to call or fill out the request form below.

Late Cancellations & £25 Appointments

Take the opportunity of a late cancelled appointment slot for £25 !

Like us on Facebook and you will receive notifications when they become available.

The Explanation.

Firstly, we have a 24 hour cancellation policy in order to ensure that we have adequate time to offer the appointment to someone else.

It has always been a difficult area for us.

On the one hand we really don’t like charging for late cancellations, because we can relate to genuine reasons, and occasionally it simply can’t be helped.

On the other hand, it’s incredibly frustrating because there are often patients, who need the appointment, but can’t attend with such short notice.

Therefore, the fee for any cancellations within 24 hours of the booked appointment, as well as missed appointments, will always be £20.

However, we like to be completely fair, so we have decided to offer these cancelled appointments for £25 to anybody who can attend at such short notice.

These treatments will be standard appointments in every other aspect.

We will post these notifications on Facebook, Twitter and Instagram.

Therefore, please like us on Facebook, Twitter and Instagram as we will post these notifications on there.

The Guildhall Practice Facebook Kings Heath Birmingham

The Guildhall Practice Facebook Birmingham City Centre

The Guildhall Practice Facebook Edgbaston Birmingham

 


 

 

Speak To A Practitioner

Please feel free to complete the questionnaire below. It’s very short, and we will arrange for somebody to call you back and give you some advice..

Create your own user feedback survey

Osteopath Birmingham Book Online

Please use the online portal to book your osteopathic appointment with one of the team. Firstly, you will see that you can chose the location of your appointment. Secondly, you should select Osteopath as a therapy. Finally, you can either select an individual osteopath and see their available appointments. Alternatively, you can chose the ‘Any Practitioner’, and see all of the available appointments. Please note that we are always eager to accommodate emergency appointments. Therefore, if you cannot find a convenient appointment please feel free to call us or complete the request form below and someone will contact you.
Please feel free to request for us to contact you. The reception is manned from 8.30 AM until 6 PM Create your own user feedback survey

Osteopath Birmingham Book online

Osteopath Birmingham Book Online
If you are having any difficulty with booking online them please feel free to call the practice on 01214412626. Alternatively, there is the contact request form above. The receptionist will initially contact you, however, if you need further specific information they will arrange for an osteopath to call you.
Find Out More about The Guildhall Practice What To Expect From Your initial Consultation And Treatment The General Osteopathic Council
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